Service

Combining the power of engaging and simple survey software with the humanizing, personalized and scalable power of video can increase your survey…

Welcome to Ad Age’s Wake-Up Call, our daily roundup of advertising, marketing, media and digital news. You can get an audio version of this…

  For customers, live chat is easy, effortless, and often their preferred mode of interaction with businesses. But for customer support managers…

The key to making ongoing website support a must-have service in the eyes of your client is making the offer at the right time. Many service…

  Ford will launch a robo-taxi service with thousands of self-driving cars in 2021. Ford’s driverless rides could be less than half the price of…

The United States Postal Service has patched a critical security vulnerability that exposed the data of more than 60 million customers to anyone…

About Kent and Lime   Kent and Lime is a leading online personal styling service for men based in Sydney, Australia. When a customer opens a Kent and…

  KASKUS aims to provide support to content creators, small online business owners on its platform through this investment   Indonesian online…

Getting the right tickets to the right agent can have a positive impact on average handle time because it avoids the ticket being passed around from…

  French startup BlaBlaCar is announcing plans to acquire Ouibus, the bus division of France’s national railway company SNCF. For the first time,…