Innovation Apple is courting some big names for its rumored news subscription service | Innovation Sep 8, 2018 A new report says Apple is in talks with the likes of the New York Times, the Washington Post, and the Wall Street Journal about providing content…
Mac Apple Urging Major Newspapers to Join Texture Subscription Service | Mac Sep 8, 2018 Apple has been talking with major U.S. newspapers about adding their content to the Texture magazine app that Apple purchased in March, reports…
Tech News update South Korea Post Service Seeks Crypto ‘Know-How’ From Goldman Sachs | Crypto Sep 7, 2018 <!--South Korea Post Service Seeks Crypto ‘Know-How’ From Goldman Sachs | Crypto | Latest Technology News | Prosyscom.tech!-->-->…
Cyber Security MEGA secure upload service gets its Chrome extension hacked | Cyber Security Sep 6, 2018 Remember MEGA – or, more precisely, Megaupload as it once was? Sure you do! It was a New Zealand cloud storage business masterminded by Kim Dotcom,…
Customer Services How to request a proposal from a branding agency | Customer Service Sep 6, 2018 It’s not uncommon for a small business or entrepreneur to approach branding as something they know they need, without a full concept of what branding…
Customer Services New Training Video: How to Get Great Customer Service | Customer Service Sep 5, 2018 The lightbulb moment happened in a convenience store. I had gone in to buy a Coke on a hot summer day. As I approached the counter, I noticed…
Customer Services Understand Your Customers by Connecting Support Data with Marketing Surveys | Customer Service Sep 4, 2018 With support data marketing can harvest meaningful value about current customers and create more robust campaigns.Improving how you market your…
Customer Services How to Improve Training with Level One Feedback – Info Cust Service Sep 2, 2018 There's not a ton to be gained from level one evaluations in terms of actual learning. I know plenty of examples where participants had a great time…
Customer Services How to automatically tag conversations in Front using machine learning | Customer Service Sep 1, 2018 Tags in Front help you stay organized, easily identify important messages, and gather insights about your messages. Normally, teams add tags…
Customer Services How to Create Good Customer Service Goals Aug 31, 2018 The technical support agent was sharing her struggle with her contact center’s talk time goal. She was expected to average six minutes per phone call,…