Email Marketing 5 do’s and don’ts for social media customer service | Email Marketing Sep 26, 2018 It’s 2018, and brands are still struggling to engage consumers with social media customer service. Recent studies compiled by Sprout Social have…
Tech and Gadget 5 Useful Lessons I’ve Learned Writing Newsletters | Customer Service Sep 25, 2018 Newsletters can sound like a pretty boring business, and they definitely can be. But, beyond being boring, they can be a deep way to connect with…
Customer Services Help Your New Hires Rock: 30/60/90-Day Reviews for Support | Customer Service Sep 25, 2018 The first 90 days in support, especially at a new company, can be incredibly hectic and stressful. Your new employee is tasked with learning an…
Tech and Gadget SWIFT teams up with banks to bring cross-border payments service to Malaysia | Digital Asia Sep 25, 2018 Teams up with Maybank, Hong Leong Bank, CIMB Bank, Bank Islam, and Bank Rakyat Offers the secure delivery of high-speed cross-border payments that…
Tech News update Pie in the sky? Iceland embraces growing drone delivery service | Innovation Sep 25, 2018 And within five years, the company hopes that they will have enough drones to serve the rest of Reykjavik. “We’re always waiting for the flying car,…
Tech News update Facebook dating service rolling out in Colombia | Social Media Sep 24, 2018 Facebook said Friday a dating service it teased early this year is being rolled out in Colombia. The social media giant chose the Latin American…
Cyber Security Operator of VirusTotal Like Malware-Scanning Service Jailed for 14 Years | Cyber Security Sep 23, 2018 A Latvian hacker behind the development and operation of counter antivirus service “Scan4You” has finally been sentenced to 14 years in prison.…
Tech Tips & Tricks How Do You Handle It When a Favorite App or Service Is Discontinued? | Tips & Tricks Sep 22, 2018 Sometimes we can become quite dependent on our everyday apps and services that help us with productivity or even help us enjoy our downtime. These…
Social Media Facebook is taking on Tinder with the official launch of its dating service | Social Media Sep 21, 2018 caption Mark Zuckerberg, CEO of Facebook, which launched a dating feature in Columbia on Thursday. source Chip Somodevilla/Getty Facebook has…
Customer Services How 3 leading hospitality companies give guests a personal, 5-star experience | Customer Service Sep 21, 2018 You step inside and put down your suitcase. The rush of the airport starts melting away as you look around at your home for the next few days, and…