Computing 5 components of emotional intelligence in a human-AI customer service Dec 5, 2018 Emotional intelligence is an essential skill in the customer service functions with the productivity and efficiency of the role is directly tied to…
Computing Artificial intelligence driving intelligent hospitals Dec 5, 2018 Artificial Intelligence (AI) is a branch of computer science that emphasizes the creation of machines and software that work and act like humans in…
Artificial intelligence Artificial Intelligence likely to widen wealth gap Dec 3, 2018 The wealth gap between the rich and the poor in Kenya is likely to widen further as companies adopt Artificial Intelligence, a new report shows. AI,…
Artificial intelligence 5 Important Artificial Intelligence Predictions (For 2019) Dec 3, 2018 Artificial Intelligence – specifically machine learning and deep learning – was everywhere in 2018 and don’t expect the hype to die down over the…
Artificial intelligence Computer scientists use artificial intelligence to boost an earthquake physics simulator Nov 27, 2018 A team of researchers from the Earthquake Research Institute, Department of Civil Engineering and Information Technology Center at the University…
Human Resources Deploying Business Intelligence and Analytics in HR Nov 26, 2018 A Deloitte Human Capital Trends report from 2015 found that very few organizations were focusing on people analytics to tackle complex business and…
Artificial intelligence The Fusion of Artificial Intelligence and Cloud Computing Nov 26, 2018 Probably there is no such industry where Artificial Intelligence (AI) has not been a part of. Ranging from healthcare to travel and tourism, we all…
Artificial intelligence Can we trust artificial intelligence lie detectors? Nov 23, 2018 How good are you at lying? Could you fool a friend? How about a machine? We’ve recently learned that the EU is about to start trailing an…
Artificial intelligence How technology is transforming the food chain | Artificial intelligence Nov 22, 2018 At the 2018 Future of Food conference, Chris Cochran, Executive Director of ReFED, discusses how emerging technologies like blockchain and IoT are…
Artificial intelligence Rise of AI makes work training necessary for retaining employees | Artificial intelligence Nov 21, 2018 The enterprise skills gap—the disparity in the skills job seekers have and the qualifications expected by employers—is still leaving jobs unfilled,…