5 ways to decrease AHT without sacrificing quality | Customer Service
Getting the right tickets to the right agent can have a positive impact on average handle time because it avoids the ticket being passed around from…
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Bitcoin Cash Use in Commerce Sees Significant Decrease | Crypto
A review of payments received by the world’s 17 largest crypto exchanges has shown that Bitcoin Cash (BCH) use in commerce has decreased,…
U.S. Light Vehicle Sales decrease to 16.7 million annual rate in July – Info Risk Manage
by Bill McBride on 8/01/2018 04:20:00 PMBased on a preliminary estimate from AutoData, light vehicle sales were at a 16.7 million SAAR in…
Increasing Awareness (and Research Money) to Decrease Cancer: Ben Kaplan on Marketing Smarts…
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New Home Sales decrease to 631,000 Annual Rate in June – Info Risk Manage
by Bill McBride on 7/25/2018 10:11:00 AMThe Census Bureau reports New Home Sales in June were at a seasonally adjusted annual rate (SAAR) of 631…