Customer service chat for your eCommerce store — what to consider – Info Email Marketing
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Businesses have always been looking for ways to please their customers. In 1868, Watkins Liniment…
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What Are the Secrets of Excellent Customer Service Teams? – Info Cust Service
Tue, 20 Feb 2018, in Customer Support
Customers want one, well, two things above else. They want to save time and money. And since our online…
13 Ways to Increase Customer Loyalty – Info Email Marketing
Is your eCommerce business focused on rapid growth? If the answer is yes, then you’ll already understand the importance of customer loyalty.…
30 Do’s and Don’ts for Better Customer Service – Info Cust Service
Just like there are laws that govern science, there are certain guidelines you must live by if you want to make the best impression on your…
A.I. Powered Customer Engagement is a Must Now – Info AI
AI has become a must-have, offering companies the power to seamlessly anticipate customer needs and serve up hyper-personalized, emotionally resonant…
7 Ways an Online Store Can Help Create a Better Customer Experience
The online store can be beneficial to both the store and the shopper. There are many platforms like WooCommerce to create an online store.
How to master the Sales to Customer Success handoff – Info Cust Service
Whether you’re managing a customer success team, account management team, or client services team, you know that transitioning customers from…
AI, Curiosity, and the Future of Human Customer Service – Info Cust Service
You know those toy block sets, where you have to push a bunch of brightly colored shapes through matching slots? Red star block goes into red star…