Cust

About SnapTravelFinding travel accommodations can be exhausting — especially when you’re trying to strike a deal. SnapTravel is changing that…

How does a company with a highly complex product and unique implementation for each client consistently provide a top-notch customer experience…

Ever felt that small nagging need to check your work email while you're on vacation? "I'll get too behind," you think. "What if it's important?…

Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…

According to HelpDocs Co-founder Jarratt Isted, the key is efficient communication, internally and with customers.HelpDocs is a support…

Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…

Delivering high quality customer service through live chat requires, as Liam Neeson might say, “a very particular set of skills.” Build on the email…

In the time you spent on work email this year, someone climbed Mount Everest twice.For the average person, email takes up about half the…

You know those toy block sets, where you have to push a bunch of brightly colored shapes through matching slots? Red star block goes into red star…