Customer service chat for your eCommerce store — what to consider – Info Email Marketing
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Businesses have always been looking for ways to please their customers. In 1868, Watkins Liniment…
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5 Tips for Achieving Better First Contact Resolution in Live Chat Support – Info Cust Service
Have you ever encountered a situation when you would click the live chat button on a website promising instant online help and you would not…
You can now use Apple’s Business Chat in Messages to order drinks at a Phillies game – Info…
Back in March, Apple released iOS 11.3 with a handful of new features, including its new Business Chat for iMessage functionality. This feature…
Fronteer Spotlight: A chat with Infrastructure Engineer Andrew Drake – Info Cust Service
Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…
Fronteer Spotlight: A chat with Backend Engineer Eleonore Vonck – Info Cust Service
Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…
Fronteer Spotlight: A chat with Recruiting Lead Gwen Waichman – Info Cust Service
Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…
Fronteer Spotlight: A chat with Head of Marketing Keiko Tokuda – Info Cust Service
Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…
Top 6 Live Chat Support Skills for Email Support Pros – Info Cust Service
Delivering high quality customer service through live chat requires, as Liam Neeson might say, “a very particular set of skills.” Build on the email…