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Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us? Check…

Have you ever encountered a situation when you would click the live chat button on a website promising instant online help and you would not reach…

Let’s just speak the truth about writing to customers: It’s difficult. Customers can be rude. Their writing can be unclear. And if your team has to be…

Welcome to /r/artificial /r/artificial is the largest subreddit dedicated to all issues related to Artificial Intelligence or AI. What does AI mean?…

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Ahead of the public release of macOS 10.14 Mojave this fall, Steam has finally updated its Mac application to be 64-bit. This is incredibly…

ShareTweetShareShareEmail One of the great things about chat apps is that you can create your own groups. This is invaluable if you have people with…

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Want to use Instagram to provide personalized customer service? Wondering how live video chat can help? In this article, you’ll learn how to use…

Reddit is slowly rolling out real-time chat rooms across a limited number of subreddits. Currently in beta, Reddit Chat went live in the summer…