Customer Services

Online commerce accounted for nearly $518 billion in revenue in the United States alone last year. The growing number of online marketplaces like…

Customer feedback is simply the thoughts and feelings customers have about your business. Learn to create reliable customer feedback system.

What is customer friction? Friction is any obstacle that gets in the way of a customer’s journey. It can be something that slows them down,…

Remember to focus on the things that allow you to refill your cup, instead of things that constantly deplete youEvery New Year is a clean slate.…

Optimizing the customer experience for success is a necessity in today’s competitive business environment. And, for any initiative, customer data is…

Entrepreneurs understand that high-quality customer care drives profits, increases customer satisfaction, and helps to secure and retain happy…

Ask any business leader and they will stress why exceptional customer experience (CX) is the top priority for any business in any industry domain.…

The very last thing I mentioned to him once we spoke in particular person was, “I am bored with you losing my time. I am taking my enterprise to a…

It’s still up to a human to deliver great service and drive you to your destination once you’re in the car. Lyft drivers are almost always friendly…

Customers in today’s marketplace have high expectations whenever they engage with a business. Time is a commodity in today’s world, and if…