Google Duo Bumps Its Video Chat Limit up to 12 Callers

Google Duo, one of Google’s video calling products, originally had a limit of two participants (you and the person you called). Over time the company worked to improve the service, and that included introducing a new limit of eight callers. Now, when we need group video calls more than ever, Google says it increased that limit to twelve.

Google’s Senior Director of Product and Design announced the change through Twitter, and her wording suggests the new limit is already in place (though we haven’t tested yet). She also hinted that more changes are coming, though exactly what that might mean is unclear. We also don’t know if the limit will revert to eight callers when we’re all able to leave home again.

We are grateful that Duo is helping users see their loved ones all around the world. We recognize group calling is particularly critical right now. We have increased group calling from 8 participants to 12 effective today. More to come. #AllInThisTogether #COVID19

— Sanaz (@sanazahari) March 27, 2020

Still, group video calling is more important than ever now that many of us are working from home. In our guide to help you make the transition, one recommendation we made was using group video calls for team meetings not conference phone calls. Even for those not working from home, reaching out to family members far away is more personal through video chat, especially if you can get everyone on one call.

Keep in mind that many services are buckling as the load to the internet increases. So even if you already use another option, like Zoom or Skype, it’s a good idea to have a backup.