Western Union launches online money transfers in Malaysia

WESTERN Union, a leader in cross-border, cross-currency money movement, has launched online money transfers in Malaysia via the Western Union mobile app and westernunion.com, enabling customers to send money with a few clicks, 24/7, to almost anywhere in the world.

Western Union’s digital services in Malaysia enable direct money transfers for payout at Western Union’s retail network of more than half a million Agent locations in more than 200 countries and territories, or directly into billions of bank accounts worldwide.

Western Union is fast-tracking its digital footprint across the world and today has online services in more than 50 countries and territories.

“We are accelerating our digital presence to mirror our iconic retail footprint globally and locally to offer customers multi-channel choice to suit all their money transfer needs,” said Steven Wong Weng Leong (pic), regional director, Malaysia & Brunei, Western Union.

“Our customers value us for our speed, convenience and reliability in serving their money transfer needs – up until now, offered through our wide retail footprint. We are pleased to take all of these features and much more and offer our services at their fingertips via our globally high star-rated mobile app or transactional web.

“Our customers still retain the choice to access 2,800 Western Union Agent locations  across the country to send money transfers in-person – this reflects our commitment to providing true choice and more options to connect to their families and friends around the world,” said Wong.

Western Union’s Mobile App also enables customers who prefer paying for their transactions in person to commence their transaction on the app and then visit an agent location to complete their transaction more quickly.

To commemorate the start of the service, Western Union has announced a launch transfer fee of RM0.99  per transaction for sending through the Western Union mobile app and westernunion.com. Customers can send up to RM3,000 per day and fund their transactions online from their local internet banking accounts with FPX (Financial Process Exchange) participating banks.