Ticket Notification Counter: Now in Helprace – Info Cust Service

Thu, 22 Feb 2018, in Releases

Ever wanted a quick snapshot of your mailbox?

Enter the Counter. Its purpose is to quickly inform you of the number of tickets that need your attention.

It takes the form of a notification badge on your Tickets button (and also on your browser’s favicon) so that you never miss another ticket.

The best part? You can “subscribe” to any filters (including public and private) so that you’re only seeing the tickets that matter to you.

We have more information about its workings in our knowledge base article.

Until next time!

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Article Prepared by Ollala Corp

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